FAQ
FAQ
- How long does setup take?
- About two to three weeks from the first call to your live site. We enter your menu and set up the branding, the domain, customer emails and the tablet.
- Do I need my own website?
- No. The ordering page is your website: menu, hours, address, your logo and colours. If you already have one, we link to it from there.
- Can I use my own domain?
- Yes. order.yourrestaurant.com, or the main domain if you like. Hosting and the security certificate are included.
- How do customers pay?
- At the counter when they pick up, cash or card, exactly as they do now. Nothing is charged online, so there are no card fees on top.
- Do you handle delivery?
- Pickup only for now. Customers choose a pickup time when they order.
- Will people find it on Google?
- Yes. Your site ships with its own title, description, restaurant listing data and sitemap, so it shows up under your name, not a marketplace’s.
- Do I need a special tablet?
- No. Any modern Android tablet works for the live orders dashboard.
- Will my existing receipt printer work?
- Probably. Most modern Bluetooth receipt printers using standard 58mm or 80mm rolls are supported. We can confirm your model before setup or supply tested hardware. Don't have one? We can supply a tested printer and tablet at cost.
- Who updates the menu?
- You can, from the admin, in a minute. Or email us the change and we make it the same day.
- Is my data mine?
- Yes. Orders, customers and the menu export to CSV whenever you want them.
