Online ordering for restaurants

Online Ordering,
Fully Managed

A full-service online ordering system for restaurants - built, branded, and managed for you.

  • No setup fee
  • No monthly licence
  • Live in ~2 weeks
A storefront built by Ferraro Systems: the online ordering menu with categories and a cart

mapleandthyme.com

1,492
Orders processed
$89,841
Online sales processed
1,041
Customers served
Your direct channel

Get found. Take the order.
Keep the customer.

A marketplace rents you a customer for up to 30% and keeps the relationship. Ferraro builds the channel that is yours - from the search that finds you to the order that comes back.

  1. 01

    Get found

    Your own domain and a menu Google can index - plus the Google Business Profile and ordering link set up for you at launch.

    • Your own domain, kept in your name
    • Google Business Profile set up at launch
  2. 02

    Take the order

    A branded ordering site customers order from directly, and a kitchen that can run the service behind it.

    • Mobile ordering and checkout
    • Live order tablet and ticket printing
  3. 03

    Own the customer

    Every order carries a name, a number, an email and a history - and all of it stays with the restaurant.

    • Your customer list stays yours
    • Full order history, per customer
  4. 04In build

    Bring them back

    Review requests after an order, and win-back offers to customers who have not been in for a while - measured in orders, not impressions.

    • Review requests after an order
    • Win-back offers you can measure

The tablet, the printer and the rest of the day-to-day sit underneath all four.

The real storefront

See the storefront your customers order from.

A polished, branded ordering experience built around your menu, your hours, and your kitchen workflow.

Storefront - online ordering menu with categories and cart

Custom menu & cart

Customers browse, customize, and order without leaving your site.

Kitchen tablet

Every order, live in the kitchen.

One screen your staff can run a service from: confirm orders, set ready times, print tickets, and edit the menu. Keep scrolling.

Ferraro admin panel - new order confirmation with estimated ready time

Works with the printer you already own

MUNBYNEpsonStar MicronicsRongtaXprinterNETUMGoojprt

Most modern Bluetooth receipt printers on 58mm or 80mm rolls are supported. Don't have one? We supply the same printer and tablet we build and test on.

Receipt printing

Accept the order, the ticket prints.

Tickets print to the kitchen the moment an order is accepted.

MAPLE & THYME

5:45 PM

Jun 5, 2026 - Order #0004

Daniel Kim

(416) 555-0149

BUFFALO WINGS (12 PIECES)

Extra ranch please

PRICE$21.00

MARGHERITA PIZZA (14 IN)

Add prosciutto

Light on the cheese

PRICE$19.00

CAESAR SALAD

Dressing on the side

PRICE$14.50

LOADED NACHOS

PRICE$13.00

ICED COFFEE

PRICE$5.00
Subtotal$72.50
GST (5%)$3.63
PST (7%)$5.07
TOTAL$81.20

*** KITCHEN COPY ***

THANK YOU!

Simple pricing

We build it free.
We earn when you do.

Nothing to pay to start, nothing to pay each month. We take a percentage of the orders your own site brings in - agreed with you before we build anything.

What Ferraro costs you

Setup$0
Monthly licence$0
Tablet & printerAt cost, if you need them
Per orderA small percentage

Hosting, updates, and support are included. Cancel anytime, no exit fee.

The same order, elsewhere

  • Through a delivery marketplace15–30% per orderTheir app, their customer. You see a name on the ticket - the contact details, the repeat order and the relationship stay with them.
  • Through your own siteYour agreed rateYour brand, your customer list, your repeat orders - on a rate we set together before a line of code is written.
  • No setup fee
  • No monthly licence
  • No contract
  • You keep your domain
What's included

Everything behind the order, handled.

Ordering experience

A branded website where customers browse, customize, and order.

  • Custom menu and checkout
  • Mobile ordering
  • Automatic confirmation emails

Kitchen operations

Everything staff need to receive and fulfil orders.

  • Live order tablet
  • Ready-time and status controls
  • Automatic ticket printing

Managed by Ferraro

The technical work stays off the restaurant's plate.

  • Domain, hosting, and security
  • Menu and content changes
  • Support, fixes, and updates
FAQ

Questions, answered.

No setup fee. No monthly subscription. We take a small percentage of each order placed through your site. We make money when you make money. Get in touch and we'll walk through the math for your numbers.

Independent restaurants, cafés, and bars that want their own online ordering and a site that actually represents them, without paying 25 to 30 percent per order to an aggregator.

From the first call to your live site, about two to three weeks. We do the menu data entry, you don't. We also handle branding, the domain, customer emails, and the tablet setup.

Yes. We help you connect it during onboarding. No extra cost.

No. Any modern Android tablet works for the live orders dashboard.

Probably. Most modern Bluetooth receipt printers using standard 58mm or 80mm rolls are supported. We can confirm your model before setup or supply tested hardware.

Don't have one? We'll supply the same printer and tablet we build and test on, for a small hardware cost.

Cancel anytime. No contracts, no exit fees. We believe if you're not satisfied with the service, you should be free to go.

The ordering platform is built for restaurants, cafés, and bars. Our software consulting and development work is open to any business that needs custom software, integrations, or internal tools.

Still deciding? Tell us about your restaurant and we'll answer it directly.

Get started

See what this could look like for your restaurant.

Send your restaurant name and menu. We'll come back with the setup, the rate, and what we would build - with nothing to pay upfront.

  1. You send your menuA link, a PDF or a photo of the printed menu. Whatever you already have.
  2. We come back with a planWhat your ordering site would look like, what it covers, and the exact percentage per order. Usually within a day.
  3. You decide, then we buildOnly if it makes sense for you. Nothing to pay to find out.

No sales call and no commitment - a written answer you can read in your own time, and ignore if it isn't for you.